We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
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We collect such Non-personal and Personal Information for the following purposes:
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To provide and operate the Services;
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To provide our Users with ongoing customer assistance and technical support;
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To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
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To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
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To comply with any applicable laws and regulations
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Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
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We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
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If your website tracks personal information through the use of cookies, for example, you must make this clear to your site visitors. Be clear about what tracking tools (e.g. cookies, flash cookies, web beacons, etc.,) your website employs, what personal information they gather and why they are being used.
It's important to note that third-party services, such as Google Analytics or other applications offered through the Wix App Market, placing cookies or utilizing other tracking technologies through Wix´s services, may have their own policies regarding how they collect and store information. As these are external services, such practices are not covered by the Wix Privacy Policy.
Click here to view which cookies are stored on your site visitors' computer.
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Types of Cookies
In general, the cookies which are initially placed on your Wix website may be categorized as essential cookies. However, considering that our platform gives you the ability to add multiple components, codes, third-party applications...and so on, your website may include other types of cookies which might require specific settings.
Take a look at the table below to see which cookies we place on Wix sites:
Cookie NamePurposeDurationCookie Type
XSRF-TOKENUsed for security reasonsSessionEssential
hsUsed for security reasonsSessionEssential
svSessionUsed in connection with user login2 yearsEssential
SSR-cachingUsed to indicate the system from which the site was rendered1 minuteEssential
_wixCIDXUsed for system monitoring/debugging3 monthsEssential
_wix_browser_sessUsed for system monitoring/debuggingsessionEssential
consent-policyUsed for cookie banner parameters12 monthsEssential
smSessionUsed to identify logged in site membersSessionEssential
TS*Used for security and anti-fraud reasonsSessionEssential
bSessionUsed for system effectiveness measurement30 minutesEssential
fedops.logger.sessionIdUsed for stability/effectiveness measurement12 monthsEssential
wixLanguageUsed on multilingual websites to save user language preference12 monthsFunctional
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How can your site visitors withdraw their consent?
You must explain how your site visitors can withdraw their consent for collection of personal information, as well as how they can delete or change the collected information.
See example
If you don’t want us to process your data anymore, please contact us at [your email] or send us mail to: [your physical mailing address].
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See example
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
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